Privacy Policy

We take protecting your privacy seriously. This policy explains how surfverse.shop (hereinafter referred to as "we," "us," or "our") collects, uses, transfers, and processes your personal data.

1. Collection and Use of Personal Data

Personal data is information that directly or indirectly identifies you.
This does not include information that has been irreversibly anonymized or aggregated.

We adhere to the principles of lawfulness, transparency, and data minimization, and implement technical and administrative measures to protect information.
Your data is used, in particular, to:
• verify user accounts and activity,
• prevent fraud,
• investigate suspicious or illegal activity,
• ensure the security of our products and services.

This processing is based on our legitimate interest in protecting users and services.

2. What data do we collect

i. Data You Provide:

We receive information when you:
• create an account,
• contact us,
• participate in surveys,
• use online support or chat.

When you make a purchase, we collect payment, delivery, and contact information.

ii. Website and Service Usage Data:

When you visit our website or use our apps, we may receive data about:
• your device, IP address, operating system, browser type,
• geolocation (via IP, GPS, or other technologies),
• website activity, and diagnostic information.

This data helps us improve our products and service.

3. How We Use Your Data

i. To Provide and Improve Services

We use personal data for analysis, research, auditing, and improving our products, advertising, and user experience.

ii. To communicate with you

With your consent, we may:
• send marketing emails,
• inform you about transactions, policies, and terms,
• personalize your experience with the site and advertising.

You can unsubscribe at any time by contacting us.

4. Cookies

Cookies are small text files stored in your browser.
We use them to:
• personalize content,
• analyze user behavior,
• display and measure advertising,
• improve security.

The cookies used may vary depending on the site and service.

5. Disclosure of Personal Data

We may share data with partners who help us provide services and promote products.
Transfer to third parties for their marketing purposes is only possible with your consent.

6. Storage, Transfer, and Processing of Data

i. Fulfillment of Legal Obligations

If you reside in the European Economic Area (EEA), data processing is governed by Article 6(1) of the GDPR.
We may transfer data if required to do so by law or in accordance with legal proceedings.

ii. Corporate Changes

In the event of a merger, acquisition, reorganization, or bankruptcy, your data may be transferred to a successor entity.

iii. Law Enforcement Requests

We may disclose data if necessary for national security, law enforcement, or the protection of user rights.

7. Your Rights

You have the right to:
• access your data,
• rectify or delete it,
• restrict processing,
• object to processing,
• receive a copy of your data in a structured format,
• file a complaint with a supervisory authority.

To protect your privacy, we may request proof of identity.
A response will be provided within 30 days.

8. Third-Party Websites and Services

Our website may contain links to external resources.
We are not responsible for their privacy policies.
We recommend that you carefully review their policies before using them.

9. Data Security and Retention

We implement reasonable technical and organizational measures to protect against unauthorized access, loss, and misuse of data.

Personal information is stored for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.

10. Changes to the Privacy Policy

This policy may be updated to reflect new technologies, legal requirements, and changes to our services.
By continuing to use the website after changes are posted, you agree to the new policy.

11. Data Storage and Cross-Border Transfer

When using our services, your data may be processed outside your country of residence.
The laws of other countries may provide different levels of protection.
If you do not agree to such transfer, please discontinue using our services.