Shipping Policy

Almost all standard orders ship within 1-2 business days.
Customized or specially ordered items may require additional preparation time—please contact our sales manager for exact delivery times.

Shipping Times

Shipping times and methods vary by destination country.
When placing your order, you can select the most convenient shipping method—the corresponding delivery times will be displayed in the table at checkout.
If the ordered item is in stock in your country, delivery typically takes 3-6 business days.

Shipping Costs

Shipping costs are calculated individually and depend on the item's weight, the selected shipping method, and the policies of the specific country.

To find out the exact cost:
1. Select the item you're interested in.
2. Click "Buy it now."
3. Add and save your shipping address.
4. Click "Continue." Available shipping methods and their costs will be displayed.

Note: If your address is in a hard-to-reach area, an additional remote area fee may apply.

Changing the Delivery Address

If you would like to change the delivery address, please contact us before shipping your order.
Once your order has shipped, it is not possible to change the address. In this case, please contact your local delivery service directly to arrange pickup.

We ship worldwide and are pleased that more and more companies and customers around the world are choosing Retekess products.