This website is operated by Retekess. In these terms, the terms "we," "us," and "our" refer to Retekess.
By using our website or making a purchase, you agree to these Terms of Use and all related policies, including our Privacy Policy and Returns Policy.

Please read these terms carefully before using the website. If you do not agree to them, do not use this website or our services.

1. Online Purchases

By placing an order, you confirm that you are at least the age of majority in your country of residence.
You may not use the products for any illegal purpose or violate the laws of your jurisdiction.
Any violation of these terms may result in immediate termination of service.

2. General Provisions

We reserve the right to refuse service to any customer for any reason at any time.
Transmitted data (excluding credit card information) may be transferred unencrypted over various networks.
Bank card details are always transmitted in encrypted form.
Copying, reselling, or using any portion of the website or services without written permission is prohibited.

3. Accuracy of Information

The information on this website is provided for informational purposes only. We do not guarantee its completeness or accuracy. Use of these materials is at your own risk.

4. Changes to Services and Prices

Prices and product availability are subject to change without prior notice.
We reserve the right to suspend or change the website at any time without explanation.

5. Products and Services

Some products are available online only. Quantities are limited.
Product colors and images may differ from the original.
We reserve the right to limit the sale of products or services by region, customer, or at our sole discretion.
We do not guarantee that the products will meet your expectations.

6. Accuracy of Order Data

We may limit or cancel orders that appear suspicious (e.g., bulk purchases for resale). The customer agrees to provide accurate and up-to-date information for billing and delivery.

7. Third-Party Services and Links

The website may contain links to third-party websites or tools. We do not control them and are not responsible for their operation or content. Use of third-party tools is at your own risk.

8. Comments and Feedback

By submitting ideas, feedback, or suggestions, you agree that Retekess may use them without restriction and without compensation.
Posting offensive, defamatory, illegal, or harmful materials is prohibited.

9. Personal Data

The transfer of personal data is governed by the Privacy Policy.

10. Errors and Inaccuracies

Occasionally, the website may contain typos or inaccuracies (for example, in descriptions, prices, or product availability). We reserve the right to correct errors and cancel orders without notice.

11. Prohibited Activities

Using the website is prohibited for the following purposes:
• Illegal activities;
• Distribution of malware;
• Copyright infringement;
• Discrimination, harassment, or fraud;
• Collection of personal data from other users;
• Interference with the operation of the website.

Violation of these rules will result in immediate termination of access to services.

12. Disclaimer of Warranties and Limitation of Liability

The website and all services are provided "as is." We do not guarantee the uninterrupted operation of the website and are not liable for damages incurred as a result of using the website or products.
In some countries, limitations of liability may not apply; in such cases, the minimum legal requirements apply.

13. Indemnification

You agree to indemnify Retekess for any damages arising from your violation of the terms of use or laws.

14. Severability

If any provision is held invalid, the remaining provisions will remain in full force and effect.

15. Termination

You may stop using the website at any time.
We may also terminate our services without notice if you breach these terms.

16.

Entire Agreement

These terms completely supersede all prior agreements and understandings between you and Retekess.

17. Changes to Terms

We may change these Terms at any time by publishing an updated version on the website.
By continuing to use the website, you agree to the changes.

18. Returns and Warranty
• 30 days – returns without explanation, provided the original packaging is intact.
• 2 years – warranty on the main device.
• 2 months – warranty on accessories.
After the warranty period, we may offer paid service.

19. Contacts

For any questions regarding the Terms of Use, please contact:
Surfverse Inc
Delaware
Address 
4230, 1007 N Orange St. 4th Floor , Wilmington, DE, New Castle, US, 19801.